Love, Light &...
Candles
Returns/Exchanges: candles may be returned or exchanged within 30 days from the date of purchase, and in the same condition they were received. Used or damaged candles are not eligible for returns. A 25% restocking fee may be charged. To get the process started, email lovelightandlyna@gmail.com
Refunds: refunds will be given only on approved returns, minus the actual cost of return/exchange shipping
Shipping Fees: free shipping on orders over $50
Processing Orders: generally takes between 3 to 5 business days
Candle Care
* When lighting for the first time, keep it burning until the wax melts across the entire surface. This may take anywhere from 3 to 4 hours.
* Trim the wick to at least ¼ inch before every burn session.
* For each subsequent use, burn your candle a minimum of 1.5 to 2 hours, but no longer than 4 hours.
Candle Safety
* Never allow your candle to burn while unattended
* Keep burning candles out of reach of small children and pets
* Allow to completely cool before handling
* Do not touch or move a burning candle or when the wax is liquid
* Always burn on a heat resistant, level surface
* Do not burn around flammable materials
* Place your burning candle away from drafts, fans, air vents, etc.
* Burn candles in a well ventilated room
* Discontinue use when only ½ inch of wax remains